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  • Writer's pictureSara Saavedra

Service You Can't Help But Notice

When the path isn’t clear, we draw the map.

Vamonos IT provides tenant to desktop development and support for the full spectrum of Microsoft products and cloud computing to deliver mission impact to our government customers. What do we mean when we say "white-glove" service?

We Capture Our Customers' Attention

Our customers receive the Vamonos IT standard of service: white-glove, meticulous, high-level support in their efforts to innovate and modernize enterprise IT systems. We work relentlessly to exceed goals and expectations. We strive for exceptional and tenacious support through seamless execution and continuous improvement: Providing professional services you can’t help but notice!

What Our Customers Can Expect

Our core values drive our customers' success and include an inward focus on our team and interactions with each other.  From our customer-facing teams to internal operations, we want to conduct business in a way all employees can proudly and confidently represent Vamonos IT. 

  • Exceptional Service Our goal is to go above and beyond the status quo, and always exceed our customers' expectations. We strive to provide Concierge-Like Support to our clients that capture our customers’ attention. We believe everyone should be treated like a VIP.

  • Accountability Our customers' mission and challenges become ours. We hold ourselves accountable to our customers as well as each other. We view ourselves as an extension of your team, and we aim to build strong relationships for successful long-term partnership.

  • Continual Improvement We embrace a growth mindset and always seek tactical improvements to expand our capabilities, services, and processes. Our Proactive IT Solutions are strategic to ensure the best technology solutions are in place.

  • Opportunity for Growth We seek to provide opportunities for people who may not fit the traditional profile of qualified. We believe mindset and mentoring drive success. Our Subject Matter Experts are always available to Team Members looking to grow their skills and expertise.

What Our Customers Say

“I wanted to take a moment to express my gratitude for your prompt and efficient handling of our requests.  Your dedication and commitment to your work are truly remarkable and have made a significant impact on our team's productivity.  Your expertise and professionalism are highly appreciated and valued.  Thank you for your hard work and for always going above and beyond to ensure that our needs are met.  Keep up the great work!"

“[Vamonos IT employee] has provided superior support to me and the Business Information System Branch since my arrival. [VIT employee] is responsive, patient, and excels at explaining nuanced situations in simple, understandable terms. [They have] never failed to respond to any RFI (Request for Information) and is always professional in doing so despite the many demands on [their] time. [Vamonos IT employee] is among the best in the business. [Their] support and professionalism are extremely refreshing! [Customs & Border Protection] CBP is better because we have [them] on the team. 



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